Frequently asked questions

Can I have multiple videos on one site?
Absolutely! You can choose a different video for every page. Or, you can use the same video across the whole site.
Up to 90 seconds of duration.
For better conversions, you might wanna keep your video between 15s and a minute because that's what your visitors are already used to on social media stories.
Do I have to record my own video?
Yes. Once you have a recorded video (a selfie video works really well), you can easily upload it and get the code to add it to your website.
How do I track video plays and clicks?
The Growth and Scale subscriptions support integration with Google Analytics and any tracking platform in the market. It's very simple.
Can I add a call to action button on my video?
Yes! We highly recommend the use of call to action buttons. It's not required, but they work really well to drive engagement.
Does the video have any branding?
In the Free plan there's a Video Donut logo. Paid plans are completely whitelabel (branding-free).
Do I need coding skills?
Nope, just basic copy/paste skills. Find more in the integrations page.
How do I manage my subscription?
Manage everything (upgrade, downgrade and cancellation) from the "My account" section. No need to contact us or wait for a response.
What is your cancellation policy?
Cancel your subscription from your dashboard at anytime, no questions asked and no hidden fees.

Video Drives More SalesTM

Inspired by how high-engaging websites work, we're building the future of video marketing for small businesses. Get started with VideoDonut today.